Manis33 takes your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data — as well as the full rights you hold as a member of our platform. No confusing legal language, just genuine transparency.
Before you read the full policy, here is a summary of manis33's core commitments to protecting every member's privacy.
All data transmitted between your device and manis33 servers is protected by 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and Malaysia's leading financial institutions. Your data is secure in transit.
Manis33 has never sold, and will never sell, member personal data to any third party for marketing or commercial purposes. Your information belongs to you — it is not a business asset we use for our own gain.
You have the right to access, correct, export, or request deletion of your personal data at any time. No complicated procedures — just reach out to us at support@manis33.best and we will respond within 7 business days.
Manis33 only collects data that is strictly necessary to deliver our services — nothing more. We do not collect irrelevant data or data that serves no clear, legitimate purpose within our platform.
Only manis33 staff who require access to your data for legitimate work purposes — such as the support, security, and finance teams — are authorised to access member personal data. All access is logged and monitored.
In the event of a security incident affecting your data, manis33 is committed to notifying affected members within 72 hours of detection — in line with international data protection best practices.
This Privacy Policy forms part of Terms & Conditions manis33 and should be read together. By using the manis33 platform, you agree to the collection and use of data as described in this document. If you do not agree, please discontinue use of the platform.
Manis33 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
Full name, date of birth, identification card number, nationality, and gender that you provide during registration or the manis33 identity verification process.
Malaysian mobile number, email address, and any other contact details you provide to manis33 during registration or profile updates.
E-wallet account details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and FPX bank accounts used for deposits and withdrawals on Manis33.
Betting history, game selection, deposit and withdrawal history, login and logout times, and any other interactions with the manis33 platform.
IP address, device type, operating system, browser type, screen resolution, and other technical information collected automatically when you use the Manis33 platform.
Records of customer support interactions via Live Chat, WhatsApp, and email, including message content and communication timestamps, for quality assurance and security purposes.
Manis33 does not directly collect credit or debit card numbers. All payments are processed through third-party payment providers that comply with strict PCI-DSS security standards.
Manis33 collects data through several different channels. Understanding how this collection works helps you make more informed decisions about what information you share with us:
Manis33 only uses your personal data for legitimate purposes directly related to delivering our services. Below are those purposes along with the legal basis supporting each one:
Manis33 does not use your data for third-party marketing purposes or to build advertising profiles sold to advertisers. All data usage is directed solely toward delivering the platform's services to you.
Manis33 does not sell your personal data. However, in limited and specific circumstances, we may need to share certain data with trusted third parties. This is done under strict controls and only when necessary:
Manis33 does not share data with advertising companies, data brokers, or any party intending to use your information for commercial purposes unrelated to Manis33 services.
The security of your personal data is a core operational priority at manis33. We implement multiple layers of technical and organisational safeguards to keep your data protected at all times:
While manis33 takes all reasonable steps to protect your data, no security system can be guaranteed 100% secure against every threat. If you suspect a security incident involving your account, please contact our team immediately.
The manis33 platform uses cookies and similar technologies to enhance your experience. Below are the types of cookies we use and their purposes:
| Cookie Type | Purpose | Duration | Can Be Declined? |
|---|---|---|---|
| Essential Cookies | Required for core platform functions — logging in, session security, and transaction verification on manis33. | Session / 30 days | No — the platform cannot function without them |
| Preference Cookies | To remember your preferences — such as language, table display settings, and your favourite sports selections on manis33. | 1 year | Yes — by clearing browser cookies |
| Analytics Cookies | Helps Manis33 understand how members use the platform — most visited pages, time spent, and aggregate navigation patterns. | 90 days | Yes — through browser settings |
| Security Cookies | To detect suspicious access attempts, verify device identity, and protect your manis33 account from unauthorised access. | Session | No — essential for account security |
You can manage your cookie preferences through your web browser settings. However, declining essential cookies may affect the functionality of the manis33 platform and your overall gaming experience.
As a Manis33 member, you have the following rights regarding your personal data. These rights can be exercised by contacting us at support@manis33.best and we will respond within 7 business days:
You have the right to request a copy of all personal data we hold about you. manis33 will provide a complete report in a readable format within 7 business days of your request.
If any personal data held by Manis33 is inaccurate or out of date, you have the right to request a correction. We will update your records within a reasonable timeframe.
Under certain circumstances, you have the right to request that manis33 delete your personal data. This right is subject to our legal obligations to retain certain records, such as financial transaction history.
You have the right to object to the processing of your data for certain purposes, such as marketing communications. manis33 will honour your objection unless there is a legal basis that overrides your interests.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service provider, where this is technically feasible.
For any processing that relies on your consent (such as marketing communications), you have the right to withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
The manis33 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. Should we discover that we have inadvertently collected data from a minor, that data will be deleted immediately and the account in question will be terminated.
If you are a parent or guardian who believes that your child under the age of 18 has registered for or used the manis33 platform, please contact us immediately at support@manis33.best. We will take prompt action to address the matter and ensure all related data is permanently deleted from our systems.
Manis33 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any changes will be published on this page with a new update date at the top of the document.
For material changes — that is, changes that significantly affect how we use your data or impact your rights — Manis33 will notify you by email to your registered address or via a prominent in-platform notification at least 7 days before the changes take effect.
Your continued use of the manis33 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated policy. We therefore encourage you to review this page periodically to stay informed about how we manage your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how manis33 handles your personal data, please reach out to us through the following channels:
Manis33 is committed to responding to all privacy enquiries within 7 business days. For more complex cases that require further investigation, we will keep you informed of the timeframe needed to resolve your request thoroughly and accurately.
Privacy policies are often written in lengthy legal language that most users find difficult to understand. At Manis33, we want you to genuinely understand what happens to your data — not just click "Accept" without reading a word. This section breaks things down in plain language, using examples relevant to everyday Malaysian players.
When you register a manis33 account, you provide basic information such as your name, phone number, and email address. We use this information solely to manage your account — to allow you to log in securely, to contact you if there are any account issues, and to verify your identity when required. We do not use this information to bombard you with advertisements or sell it to unrelated parties.
This is the concern most players have — and understandably so. When you deposit via Touch 'n Go eWallet, GrabPay, or FPX, Manis33 only receives transaction confirmation details from the payment provider. We do not store your full e-wallet account number or bank account number in our systems. What we do retain is a record of the transaction itself — the amount, date, and method — for your account statement and financial compliance purposes.
Think of it like your bank statement — your bank keeps a record of all your transactions, but it does not store your card PIN. The same principle applies at Manis33. Sensitive payment authentication details are handled by your e-wallet provider or bank directly, not by us.
The identity verification (KYC) process may feel like an added inconvenience, but it exists to protect you. Legitimate online financial platforms — including betting platforms — are required by law to verify user identities to prevent money laundering and protect players from identity fraud. Consider what could happen if someone used your details to open an account without your knowledge — the KYC process is the layer of protection that prevents exactly that.
Manis33 only requests additional identity verification when it is genuinely necessary — for example, for withdrawals that exceed certain limits or when our security systems detect unusual account activity. For everyday use, such as placing bets on Liga Super matches or playing blackjack, you will not be affected by this process at all.
Yes — and this is actually for your benefit. manis33 monitors gameplay patterns as part of our commitment to Responsible Gaming. If our system detects signs of problematic play — such as rapidly increasing bets following a losing streak or unusual gaming patterns — we may reach out to offer support or remind you of the Responsible Gaming tools available.
This is not surveillance for marketing purposes or to sell information about your betting habits to third parties. It is part of manis33's responsibility as a platform that genuinely cares about its members' wellbeing. A good platform does not just take your deposits — it also ensures you are playing in a healthy and safe manner.
Exercising your privacy rights at manis33 is simpler than you might expect. If you'd like to know what data we hold about you, simply send an email to support@manis33.best with the request "I would like to access my personal data." We will provide a full report within 7 business days.
If you need to correct inaccurate information — such as a new phone number or updated email address — you can do so directly in your Manis33 account profile settings, or contact our support team for assistance. For more significant requests, such as deleting your account and all associated data, identity verification is required beforehand to ensure that only you can make such a request for your own account.
Ultimately, manis33's Privacy Policy comes down to one simple thing: trust. We know that you place your trust in us with your personal information when you register, and we take that trust seriously. Every step we take to protect your data — from SSL encryption to strict internal access controls — is a concrete expression of that trust. manis33 exists and grows because of the trust the Malaysian player community places in us, and protecting your privacy is the most important way we honour and maintain that trust.
Clarifications on the privacy concerns most commonly raised by new and existing members.
Manis33 uses your gameplay activity data responsibly to help ensure a healthy gaming experience.
Your gaming activity data is used to identify early signs of problem gambling — solely to protect your wellbeing, not for any commercial purpose.
Your financial data is used to enforce the deposit limits you set yourself — the system ensures these limits are respected without exception.
When you activate a self-exclusion, your account data is used to ensure the account is fully locked and inaccessible for the duration of the active exclusion period.
All responsible gambling data is processed in strict confidence and is never shared with any third party. This is sensitive information, and we treat it with the utmost respect.
This Privacy Policy should be read alongside Manis33's Terms & Conditions. Together, both documents form the complete agreement between you and Manis33 regarding your use of the platform and the management of your data. In the event of any conflict between the two documents on matters of data privacy, this Privacy Policy shall take precedence.
For enquiries, please email support@manis33.best. We respond within 7 business days.